Privacy Policy

1. Introduction

ESC Escondido Masonry ("we," "us," or "our") operates the website at escondidomasonry.com (the "Site"). This Privacy Policy explains what information we collect when you visit the Site or contact us, how we use it, and what your rights are.

By using the Site, you agree to the practices described in this policy. If you do not agree, please do not use the Site.

2. Information We Collect

Information you give us directly

When you fill out a contact form, request an estimate, or send us an email, you may provide your name, phone number, email address, home address, and a description of your project. We only receive what you choose to share.

Information collected automatically

When you visit the Site, standard web server logs and analytics tools may collect your IP address, browser type, device type, referring URL, pages visited, and the time and date of your visit. This information is collected in aggregate and is used to understand how visitors use the Site.

Cookies

The Site may use cookies - small text files stored on your browser - to support analytics and basic site functionality. You can disable cookies through your browser settings. Doing so may affect some features of the Site.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and estimate requests.
• Schedule and perform masonry services at your property.
• Send you information related to your project or appointment.
• Improve the Site and understand how visitors use it.
• Comply with applicable legal obligations.

We do not sell your personal information to third parties. We do not send unsolicited marketing emails.

4. How We Share Your Information

We may share your information in the following limited circumstances:

• Service providers. We use third-party tools for form processing and website analytics. These providers receive only the information needed to perform their function and are not permitted to use it for other purposes.
• Legal requirements. We may disclose your information if required by law, court order, or government request.
• Business transfers. If the business is sold or transferred, customer information may be part of the assets transferred to the new owner, subject to this policy.

5. Data Retention

We retain contact and project information for as long as needed to fulfill the purpose for which it was collected - typically the duration of our business relationship with you plus a reasonable period afterward for warranty and record-keeping purposes. Analytics data is retained according to the settings of the third-party analytics tool in use.

6. Your Rights

Depending on where you live, you may have the right to:

• Request a copy of the personal information we hold about you.
• Ask us to correct inaccurate information.
• Ask us to delete your personal information, subject to legal obligations.
• Opt out of any marketing communications.

To exercise any of these rights, contact us using the information in Section 9 below. We will respond within a reasonable time and in accordance with applicable law.

7. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any site you visit through a link on this page.

8. Children's Privacy

The Site is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through our Site, please contact us and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of the page. We encourage you to review this page periodically. Continued use of the Site after a change is posted constitutes your acceptance of the updated policy.

10. Contact Us About This Policy

If you have questions or concerns about this Privacy Policy, or to make a request regarding your personal information, contact us at: